Returns & Exchanges
At Ozzie Collectables, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for items in original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing